BOOKING TERMS & CONDITIONS
Please read prior to making your reservation
GENERAL
TRAVEL INSURANCE:
We Consider Travel Insurance to be essential
for all bookings. Please ensure that you have insurance to
cover cancellation for medical reasons or other unforseen
events.
1. These terms and conditions are effective for departures
from 1st January 2008 to 1st January 2010.
2. All charges and costs are expressed in Australian Dollars
(AUD) and are correct as at 31st December 2008.
3. The Company will only release travel documents, airline
tickets, reservation confirmations etc upon payment of the
full amount of charges and costs. All tickets, coupons, or
orders are issued subject to the terms and conditions under
which they are offered or supplied by the supplier of them.
4. The Company charges a deposit of 25% of total charges and
costs which is payable to secure your booking. The Company
reserves the right to cancel your booking if the deposit is
(a) not paid within seven (7) days of booking or (b) the balance
is not paid at least 60 days prior to departure.
CHANGES TO CHARGES AND COSTS:
5. The Company reserves the right to alter
the charges or costs to you:
(a) where there are increases in any feature of your travel
arrangements;
(b) where there are increases in prices over which the Company
has no control
(c) where foreign currency, foreign airfares, foreign taxes
or any other expense or charges payable overseas, changes
to your disadvantage
(d) the Company may at its discretion, charge an amendment
fee automatically of AUD $50.00 for any amendment.
(e) if, however, The Company incurs additional costs to change
your booking, the Company will increase the cost of your tour
for the same amount;. Amendments which alter air travel will
also be subject to the conditions of the air fare.
DISCRETION TO CHANGE
6. The Company reserves the right to amend,
make variations or cancel holidays or any part thereof. These
terms and conditions shall constitute the sole contract between
the Company and you. All tickets, coupons, or orders are issued
subject to the terms and conditions under which they are offered
or supplied.
CANCELLATION
7. The Company will comply with the following
cancellation and refund policy if you cancel your travel arrangements
for any reason
(a) More than 60 days before departure you will forfeit your
deposit;
(b) less than 60 days before but more than 30 days before
your departure you will forfeit 50% of our charges and costs;
(c) less than 30 days before departure but more than 14 days
before your departure you will forfeit between 50% and 100%
of our charges and costs;
(d) less than 14 days before departure you will forfeit 100%
of our charges and costs.
8. Cancellation fees may vary for some products, please check
when booking with Alaska Bound / Small Ship Adventure Company.
9. Cancellation charges cannot be waived there will be no
exceptions. The Company is unable to make or arrange refunds
on unused services after departure from original city of departure.
Cancellation fees will apply in accordance with the airline’s
regulations and laws of the country.
LEGAL LIABILITY OF THE COMPANY
10. Where the Company acts as agents only
for those services provided on the itineraries, other than
those owned by the Company. The Company shall not be liable
for any injury, accident, delay or irregularity occasioned
either through defects on the part of any conveyance, by acts
of God, or through defaults on the part of any person or company
engaged in conveying the passengers or in carrying out arrangements
for these holidays otherwise in connection herewith. The Company
reserves the right to amend, make variations or cancel holidays
or any part thereof. The passage contract used shall constitute
the sole contract.
LEGAL LIABILITY OF THIRD PARTIES
11. Participating airlines do not solely
by virtue of their endorsement of this brochure or by appearing
on or in this or any brochure issued by the Company, represent
themselves either as contracting with you or the arrangements
from the Company or as having any other legal relationship
with you. The Company reserves the right to increase the price
of any travel arrangements up to the date of departure. This
includes adjustments for devaluation, fuel surcharges, air-fare
increases as well as international exchange rate fluctuation.
12. A booking is accepted only after the company receives
the deposit and issues the client or their travel agent, confirmation
invoices. The balance must be paid no later than 60 days prior
to departure otherwise the company will treat the booking
as cancelled regardless of whether a deposit is being held.
ALTERATIONS TO THESE TERMS AND CONDITIONS
13. Only the Company or its employees are
authorized to change any of these terms or conditions and
in particular no persons or corporations outside Australia
overseas have been authorized to make any changes to these
terms and conditions.
Alaska Bound is a member of the Travel Compensation
Fund. Travel Agency Licence Number 2TA4942
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